This webinar is for those interested in learning more about measuring the success of coaching and other soft skills, particularly at the ROI level. The session focuses on using the ROI Methodology as a process to effectively conduct ROI studies. Dr. Patti Phillips, CEO of ROI Institute, will explore the concept of ROI, the fastest-growing metric for evaluating talent development. Participants will learn about the ROI Methodology, which includes developing objectives, collecting data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, and calculating the ROI.
Participants in this webinar will learn:
• How Return on Investment (ROI) applies to coaching
• The five levels of ROI evaluation
• The 12 easy steps of the ROI Methodology®
• How to apply the methodology to their coaching projects or programs
• How applying this process will deliver results for growing their coaching business
Registration for this webinar is through ICF Los Angeles at https://www.icfla.org/event/the-bottomline-on-roi-in-coaching/#tickets
About Dr. Patti Phillips:
Dr. Patti Phillips, CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology® in more than 70 countries around the world. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their own expertise in an effort to help organizations and communities thrive. Her work spans private sector, public sector, nonprofit, and nongovernmental organizations.
Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She also serves on the board of the International Federation of Training and Development Organizations (IFTDO). Patti serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.
Patti, along with her husband Jack J. Phillips, contributes to a variety of journals and has authored a number of books on the subject of measurement, evaluation, analytics, and ROI. In February 2019, she and Jack received the Distinguished Contributor Award from the Center for Talent Reporting for their contribution to the measurement and management of human capital. In November 2019, the Thinkers50 organization recognized Patti and Jack Phillips as two of the initial Top 50 World Leaders in Coaching. At the same time, they were listed as top finalists for the Marshall Goldsmith Distinguished Achievement Award in Coaching.
ROI Institute was the winner of the Measurement, Testing, and Assessment category of the 2019 Training Magazine Network Choice Awards program.
